I still remember my first day. Back then, I was just another salesperson, fresh out of college, trying to figure out the travel industry. I had always loved exploring new places, but selling the idea of travel to others? That was a whole new challenge.

I started by listening. A lot. I’d sit with experienced team members, absorbing everything they knew about Vietnam. I also spent hours talking to customers—families planning big vacations, couples dreaming of a romantic getaway, and even hesitant first-time travelers. Each story taught me something new.

Over time, I realized that what Indian travelers value most isn’t just sightseeing—it’s connection. They want to feel at home even when they’re miles away. That insight changed everything for me. I began crafting itineraries that weren’t just about ticking off landmarks but about creating meaningful experiences.

I’ve had to learn to adapt quickly—whether it’s dealing with last-minute flight changes or ensuring a traveler’s specific dietary needs are met. But each challenge pushed me to grow, and today, as the sales leader, I get to share those lessons with my team. Every happy traveler is a reminder of why I fell in love with this job in the first place.